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Urgent! IT TechnicianNew Job Opening In Sligo – Now Hiring Collins McNicholas

IT TechnicianNew



Job description

Our client is seeking an IT Technician to join their growing team in Sligo on a permanent contract.

Responsibilities: (full job description available by request)

  • Collaborate with the Service Desk to order, build, and configure new PCs, including software installation and user-specific customisations.

    Deliver systems to end users, provide orientation, and ensure proper setup.
  • Provide comprehensive hardware and software support, both in person and remotely, covering workstation hardware, specialised business applications, and general productivity software.
  • Troubleshoot and resolve complex issues related to Windows desktop configuration, networking, printing, and standard desktop systems.
  • Monitor and maintain the IT Service Management (ITSM) ticketing system, ensuring timely updates, proper escalation, and clear communication with end users regarding issue status.
  • Oversee, maintain, and support audiovisual (AV) equipment and related services in conference and meeting rooms.
  • Deliver “white glove” technical support for senior executives and high-profile users, ensuring a seamless and efficient technology experience.
  • Provide onsite support for the Infrastructure and Operations team, assisting with the local operational status of servers, WAN circuits, routers, network hubs, and switches.
  • Lead and manage local IT projects, systems, and processes to support departmental and organisational objectives.
  • Requirements:

  • A relevant third-level degree or an equivalent combination of formal technical education and relevant experience.
  • Minimum of 3 years’ experience in desktop support and helpdesk/service desk environments, with hands-on expertise in networks, operating systems, storage platforms, and virtual servers.
  • Experience with a customer service ticketing system, such as Service-Now.
  • Strong customer service and client support skills.
  • Willingness to work weekends, evenings, holidays, and on-call.

  • Required Skill Profession

    Computer Occupations



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      Unlock Your IT TechnicianNew Potential: Insight & Career Growth Guide


    • Real-time IT TechnicianNew Jobs Trends in Sligo, Ireland (Graphical Representation)

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Collins McNicholas adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Ireland laws and regulations
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    • Interview Tips for IT TechnicianNew Job Success
      Collins McNicholas interview tips for IT TechnicianNew

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Collins McNicholas's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
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      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your IT TechnicianNew interview at Collins McNicholas, research the company, understand the job requirements, and practice common interview questions.

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