- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Support & Operations Specialist (Customer Success/Onboarding).
Urgent! Support & Operations Specialist (Customer Success/Onboarding) Job Opening In Cork – Now Hiring Cpl
Cpl are currently looking to recruit a Service & Operations Specialist to join their clients EMEA team in Cork City.
We are looking to speak with people who have an interest in Training, Customer Success and Client Support
Reason to Apply:
·Provide excellent support to global clients
·Salary (€35-€40,) with bi-annual performance reviews and private healthcare (VHI)
·Hybrid working model.
Mon and Friday are WFH days
What you will be doing?
·Manage all day-to-day service queries via call and email (including proactive escalations) and queries related to sales, onboarding, payment processing, calendar integrations, system functionality etc.
·Manage any ad hoc tasks (if applicable) such as profile verification, migrations, chargebacks, voicemails and daily handover with overseas team.
·Review and analyse service reports with your manager to ensure customer service is remarkable.
·Suggest Process improvement and optimisation ideas to a global best practice level.
The successful person:
·Previous experience in a direct client service role which deals with complex applications or analytical tasks – eg..
You have a flair for Software or CRMs
·Exceptional verbal and written skills
·Technically competent and capable of using own initiative
·Experience in a fast paced, highly progressive environment
·Strong logic capabilities with the ability to predict client queries before they ask them
·Interest in progressing and developing
#CplCorkOS
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Unlock Your Support Operations Potential: Insight & Career Growth Guide
Real-time Support Operations Jobs Trends in Cork, Ireland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Support Operations in Cork, Ireland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1931 jobs in Ireland and 160 jobs in Cork. This comprehensive analysis highlights market share and opportunities for professionals in Support Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cpl is currently hiring and seeking a Support & Operations Specialist (Customer Success/Onboarding) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Support & Operations Specialist (Customer Success/Onboarding) Jobs Cork.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cpl adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Support & Operations Specialist (Customer Success/Onboarding) Jobs Ireland varies, but the pay scale is rated "Standard" in Cork. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Support & Operations Specialist (Customer Success/Onboarding) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Support & Operations Specialist (Customer Success/Onboarding), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Support & Operations Specialist (Customer Success/Onboarding) interview at Cpl, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cpl's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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