Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Service Desk Engineer Level 2.
Ireland Jobs Expertini

Urgent! Service Desk Engineer - Level 2 Job Opening In Dublin – Now Hiring iO Associates

Service Desk Engineer Level 2



Job description

Service Desk Engineer - Level 2

Upto £35k per year

Dublin - Hybrid

A Dublin-based IT solutions company specializing in Cyber-Security and Cloud Services is seeking a Service Desk Engineer to fulfil IT support requirements.

The company offers top-notch IT services to small and medium-sized businesses, focusing on great technical support and customer service.

This is a PERMANENT role where you'll work in an MS365 environment, supporting clients and collaborating with our Service Delivery team.

Responsibilities

  • Resolve 2nd-line issues across servers, networks, desktops, and cloud systems.
  • Manage and maintain Windows Server, M365, Intune, and virtualisation platforms.
  • Troubleshoot configuration, compliance, and connectivity problems.
  • Support LAN/WAN, Wi-Fi, and firewall operations, escalating when needed.
  • Mentor 1st-line engineers and assist with projects and major incidents.
  • Skills/Qualifications Required

  • 3+ years of IT support experience, ideally in an MSP or multi-client setup.
  • Skilled in Windows Server, Microsoft 365, Azure, Intune, networking, and backups.
  • Hands-on with modern security and monitoring tools (RMM, AV/Malware, ticketing systems).
  • Microsoft or CompTIA certifications preferred.
  • Holds a full, clean driving licence for occasional on-site support.
  • If you're keen on improving your skills in public cloud platforms, this opportunity is perfect for you.

    You can contact me at +44 7478 216672.

    P.S: Company cannot provide visa sponsorship, so only candidates residing in Ireland and with the existing right to work will be considered for the role


    Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Service Desk Potential: Insight & Career Growth Guide