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Urgent! Senior Technical Support Engineer - Performance (Weekend shift) Job Opening In Dublin – Now Hiring ServiceNow
Job Description
What you get to do in this role:
The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability.
This includes being the last point of escalation within the technical support department and mentoring junior team members in the various technologies.
The successful candidate will be able to quickly gain an understanding of the ServiceNow platform.
This is a customer-facing role and therefore it requires strong inter-personal skills in addition to strong technical skills.
The Performance Support Engineer must be able to work weekend shifts and holidays as needed, on a rotating shift pattern basis.
The workweek will span Tuesday through Saturday [Shift 1] for two months and then switch to Sunday through Thursday [Shift 2] for two months.
The shift pattern involves consistent daytime hours without any evening or night shifts, allowing the team to effectively manage technical support duties while maintaining a balanced work schedule.
Work hours will cover 8am to 5pm.
To be successful in this role you have:
In order to be successful in this role, we need someone who has:
Desired Skills
The following additional skills are preferred but not required:
JV20
Work Personas
We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location.
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To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Unlock Your Senior Technical Potential: Insight & Career Growth Guide
Real-time Senior Technical Jobs Trends in Dublin, Ireland (Graphical Representation)
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Great news! ServiceNow is currently hiring and seeking a Senior Technical Support Engineer Performance (Weekend shift) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior Technical Support Engineer Performance (Weekend shift) Jobs Dublin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ServiceNow adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Technical Support Engineer Performance (Weekend shift) Jobs Ireland varies, but the pay scale is rated "Standard" in Dublin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Technical Support Engineer Performance (Weekend shift) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Technical Support Engineer Performance (Weekend shift) interview at ServiceNow, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ServiceNow's products or services and be prepared to discuss how you can contribute to their success.
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