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Urgent! Senior Operations Manager Position in Dublin - The Wright Group

Senior Operations Manager

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Job description

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We are seeking an experienced and dynamic Senior Operations Manager to oversee the day-to-day running of multiple food and beverage outlets across our airport location.

The ideal candidate will ensure smooth and efficient operations, uphold high standards of food quality and customer service, ensure compliance with all operational regulations, and drive both revenue and profitability.
Key Responsibilities

  • Manage the overall performance of several airport food outlets, ensuring consistency in quality, service, and brand standards.

  • Lead, support, and develop Unit Managers and their teams to deliver operational excellence.

  • Monitor and analyse sales performance, labour costs, and key operational metrics to maximise profitability.

  • Ensure compliance with all relevant health and safety, food hygiene, and airport security regulations.

  • Liaise with airport authorities, suppliers, and internal departments to meet operational requirements efficiently.

  • Oversee stock control, procurement, and supply chain efficiency across all units.

  • Implement staff training programmes and conduct performance reviews to build and maintain high-performing teams.

  • Drive customer satisfaction by maintaining exceptional service standards and promptly resolving escalated issues.

  • Manage budgets and collaborate with the finance team on financial forecasting for each unit.

  • Coordinate the opening of new units, refurbishments, and brand rollouts as needed.
Skills And Experience Required
  • Proven experience in multi-site management within the hospitality or food service industry, preferably in high-footfall or travel environments.

  • Strong leadership and coaching skills with a focus on team development.

  • Excellent organisational and time-management skills.

  • Commercially astute, with a solid background in managing budgets, KPIs, and operational performance.

  • Familiarity with airport operations and compliance requirements is advantageous.

  • Data-driven approach with the ability to interpret and act on performance analytics.

  • Capable of working in a fast-paced environment and under pressure.

  • Target-driven and results-oriented.

  • Hands-on and proactive operational style.

  • Ability to present comprehensive weekly and monthly reports.

  • Strong communication skills with the ability to liaise effectively with stakeholders at all levels.
Benefits Of Working With Us
  • Fun staff days out
  • % off our sister sites
  • Superb training and progression opportunities
  • Gratuities shared
  • Competitive salary
  • Free Staff Meals on Duty
  • Employee Assistance Program
  • Employee recognition awards
  • Refer a friend scheme

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Hospitality

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Required Skill Profession

Operations & Business Administration


Job Expired.


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