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Urgent! Network Operations Engineer I - Client Onsite Job Opening In Dublin – Now Hiring Astreya Consultancy Ireland Ltd
Network Operations Engineer I - Client Onsite
Work Location: Denver, CO
Our Tier 1 NOC Engineer will be the first point of contact for network monitoring, troubleshooting, and incident resolution in a data center network environment.
This role is responsible for proactively identifying network issues, managing tickets, escalating incidents as needed, and ensuring the stability of critical network infrastructure.
Our Tier 1 NOC Engineer will operate within a structured ticketing system, ensuring efficient alert acknowledgment, fault isolation, and escalation processes.
They will follow documented Methods of Procedure (MOPs) and Standard Operating Procedures (SOPs) to drive continuous operational improvements and maintain high availability.
Key Responsibilities
Network Monitoring & Incident Response
Operate and troubleshoot Data Center networks, including associated routing and switching devices.
Perform fault isolation and resolution based on troubleshooting outcomes.
Detect and diagnose various error/failure conditions across a range of network device types.
Coordinate with smart hands teams and network equipment manufacturers to resolve issues and restore service.
Work cross-functionally and cross-regionally with other network operational support teams.
Partner with internal teams to escalate and restore service, minimizing impact to operations.
Incident Response & Ticket Management Ticket
Monitor the DC network infrastructure ticket queue, taking action on alerts or issues in accordance with Service Level Agreements (SLAs).
Acknowledge, track, and document all incidents, ensuring detailed records of troubleshooting steps and resolution processes.
Categorize incidents based on severity, impact, and urgency, ensuring proper prioritization.
Manage and escalate critical events, maintaining clear and concise communication with stakeholders.
Ensure up-to-date tracking of incident resolution steps, maintaining accurate logs in ticketing systems.
Monitor blocked cases and assist in resolving ticket escalations, ensuring adherence to operational workflows.
Process Optimization & Documentation
Document and optimize operational processes and procedures, ensuring best practices are followed.
Support deployment, move, add, and change teams for data center network operations.
Partner with audit teams to ensure accurate inventory and documentation of network infrastructure.
Follow Return Merchandise Authorization (RMA) processes and procedures for all relevant vendors.
Maintain up-to-date documentation on network changes, such as VLANs, subnet configurations, and DNS updates.
Automation & Continuous Improvement
Contribute to the creation of monitors, alerts, dashboards, and metrics to drive efficiency improvements.
Identify areas for automation and participate in developing solutions using scripting or coding skills (Python, C, C++ preferred).
Recommend enhancements to monitoring tools, ticketing workflows, and operational best practices.
Required Qualifications & Skills
Technical Skills
Understanding of networking fundamentals, including IP addressing, VLANs, routing, and switching.
Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, or similar).
Knowledge of ticketing systems (e.g., ServiceNow, Jira, or equivalent).
Familiarity with troubleshooting physical network components, including cables, patch panels, optics, and transceivers.
Ability to diagnose and isolate Layer 1–3 network issues and escalate as needed.
Basic knowledge of command-line interfaces (CLI) for routers and switches is a plus.
Soft Skills & Work Ethic
Strong problem-solving skills with a proactive approach to troubleshooting.
Excellent communication and documentation skills for incident reporting and escalation.
Ability to work in a fast-paced environment, prioritizing tasks effectively.
Detail-oriented mindset, ensuring accuracy in logs, ticket updates, and network documentation.
Experience & Education
Associate’s or Bachelor’s degree in IT, Networking, or a related field (or equivalent experience).
1-2 years of experience in a technical support, help desk, or NOC role preferred.
Certifications preferred:
CCNA (Cisco Certified Network Associate)
Network+ (CompTIA)
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Unlock Your Network Operations Potential: Insight & Career Growth Guide
Real-time Network Operations Jobs Trends in Dublin, Ireland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Network Operations in Dublin, Ireland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1257 jobs in Ireland and 698 jobs in Dublin. This comprehensive analysis highlights market share and opportunities for professionals in Network Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Astreya Consultancy Ireland Ltd is currently hiring and seeking a Network Operations Engineer I Client Onsite to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Astreya Consultancy Ireland Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Network Operations Engineer I Client Onsite Jobs Ireland varies, but the pay scale is rated "Standard" in Dublin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Network Operations Engineer I Client Onsite typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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