Manager, IT Operations - Office with Flex - Dublin 18, Ireland
ICON plc is a world-leading healthcare intelligence and clinical research organization.
We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Manager, IT Operations is responsible for ensuring the effective design, implementation, and monitoring of internal controls over IT General Controls (ITGCs) and IT Application Controls (ITACs) to support compliance with the Sarbanes-Oxley Act (SOX).
This role will collaborate with cross-functional teams, including IT, finance, and external auditors, to ensure the organization’s controls meet regulatory requirements for a publicly listed company.
The role is Office Hybrid (60% office-based, 40% remote) in our office in Leopardstown, Dublin 18.
Key Responsibilities:
1.
SOX Compliance Program Management:
2.
Risk Assessment and Control Design:
3.
Testing and Monitoring:
4.
Collaboration and Stakeholder Engagement:
5.
Documentation and Reporting:
6.
Continuous Improvement:
Qualifications and Experience:
• Advanced degree (e.g., MBA or MIS) is a plus.
• Certifications:
• Preferred certifications include CISA, CISSP, CPA, CIA, or similar.
• 5+ years of experience in IT audit, IT compliance, or SOX management, preferably within a publicly listed company or a Big Four audit firm.
• Strong understanding of SOX requirements, ITGCs, ITACs, and COSO/COBIT frameworks.
• Experience working with ERP systems (e.g., SAP, Oracle) and financial applications.
• Proficiency in identifying and evaluating IT risks and controls.
• Familiarity with tools like GRC platforms (e.g., ServiceNow, Archer) and automated control testing tools.
• Excellent communication and interpersonal skills to collaborate with technical and non-technical stakeholders.
• Strong analytical, problem-solving, and project management abilities.
• Detail-oriented with the ability to manage multiple priorities and deadlines.
• In-depth knowledge of SOX Section 404 compliance requirements.
• Expertise in IT risk management and control frameworks (e.g., NIST, ISO 27001).
• Proven ability to lead and manage control evaluations and testing projects.
• Strong stakeholder management and influencing skills.
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What ICON can offer you:
Our success depends on the quality of our people.
That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits.
Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
Visit our to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values.
We’re dedicated to providing an inclusive and accessible environment for all candidates.
ICON is committed to providing a workplace free of discrimination and harassment.
All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request
Interested in the role, but unsure if you meet all of the requirements?
We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
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