Urgent! IT Support Engineer Job Opening In tipperary – Now Hiring Cpl Resources
Job Description Role title: IT Application Support Engineer, Pharma background is essential for this role.
Key Responsibilities Application Support & Maintenanceo Monitor and maintain pharmaceutical applications to ensure optimalperformance and availability.o Perform regular system health checks and proactive maintenance.o Apply patches, updates, and upgrades to applications as needed.2. Hardware and Software Maintenance:o Install, configure, and maintain computer systems, printers, and other peripherals.3. Help Desk Support:o Respond to user inquiries and provide technical support via phone, email, or inperson.o Troubleshoot application errors and work with development teams toimplement fixes.o Diagnose and resolve hardware, software, and network issues promptly.o Provide timely and clear communication to end-users regarding the status of theirrequests.o Log and track support requests using a ticketing system.o Document incidents, problems, and resolutions for future reference.4. System Administration:o Administer and maintain enterprise-level systems and applications.o Implement and manage Active Directory, user accounts, and group policies.o Perform regular system backups and ensure disaster recovery procedures are inplace.o Support with provision and review where applicable of Audit Trails for systemowners to review.5. User Assistance & Trainingo Provide technical support and training to end-users on applicationfunctionalities and best practices.o Develop user guides, training materials, and documentation to assist users.6. Collaboration & Communicationo Work closely with cross-functional teams including IT, development, QA, andvendors to resolve application issues.o Communicate effectively with stakeholders to keep them informed of issuestatus and resolutions.7. Compliance & Securityo Ensure applications comply with regulatory requirements and industrystandards (e.g., FDA, GMP, SOX).o Implement and maintain security protocols to protect sensitive data.8. Performance Optimizationo Analyze application performance and implement improvements to enhanceefficiency and user experience.o Conduct regular reviews and assessments to identify areas for optimization.9. Project Involvemento Participate in application-related projects, including new implementations,upgrades, and migrations.o Assist in requirement gathering, testing, and deployment Electronic System Implementation:o Project Manage the delivery of electronic systems, inc requirements gathering,scheduling, budgeting.o Develop and execute validation protocols (IQ, OQ, PQ) for GxP systems to ensurecompliance with regulatory Reporting & Documentationo Generate and analyze reports on application performance and usage.o Maintain detailed and accurate documentation of support activities,configurations, and Audit Support:a) Prepare for and participate in regulatory inspections and audits.b) Address findings and implement corrective and preventive actions (CAPAs) Education: Bachelors degree in Computer Science, Information Technology, or relatedfield.
Experience:o Minimum of 3-5 years of experience in application support, preferably in thepharmaceutical or healthcare industry.o Experience with pharmaceutical applications such as LIMS, ERP, CRM, orspecific pharma software.
Technical Skills:o Proficiency in SQL, database management, and scripting languages.o Familiarity with application servers, web servers, and middleware technologies.o Knowledge of pharmaceutical regulatory requirements and validationprocesses.
Soft Skills:o Strong problem-solving and analytical skills.o Excellent communication and interpersonal skills.o Ability to work independently and as part of a team.
Certifications (Preferred): ITIL, CompTIA A+, or other relevant certifications.
The IT Support Engineer should be adaptable, detail-oriented, and possess a customercentric approach to problem-solving.
This role requires staying up to date with industrytrends and technologies to provide effective support in a rapidly evolving IT Environment The position may require working in a laboratory or office environment.
On-call support as well weekend support may be required to address critical issuesoutside of regular business hours.
#LI-VH2 Skills: IT Support IT Applications
✨ Smart • Intelligent • Private • Secure
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in tipperary, Ireland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in tipperary, Ireland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1265 jobs in Ireland and 34 jobs in tipperary. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cpl Resources is currently hiring and seeking a IT Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Engineer Jobs tipperary.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cpl Resources adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Engineer Jobs Ireland varies, but the pay scale is rated "Standard" in tipperary. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Engineer interview at Cpl Resources, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cpl Resources's products or services and be prepared to discuss how you can contribute to their success.
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