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IT Support Engineer (Mac & Windows) Job Opening In Dublin – Now Hiring Nostra


Job description

Nostra is a leading Managed Service Provider (MSP) in Ireland, dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations.

With a commitment to continuous improvement, we serve a diverse range of industries, providing exceptional services that empower our clients to focus on their core business goals.

The ideal candidate would have experience in cloud infrastructure including Linux endpoint management, Networking, Server Administration, Azure, MacOS and Office 365 as well as a solid understanding of on-premise technology including networking.

This role would require a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work.

Responsibilities: Manage the IT Support queue.

Take ownership of IT issues and work with the team (and SMEs across the business as required), to resolve these issues.

Document processes and procedures to increase the efficiency of the service desk team.

Support M365, MacOS environment and perform server and laptop setups and repairs.

Install, configure and maintain user software and communications equipment.

Manage and communicate with third party vendor.

Provide support on client sites as per business requirements.

Qualifications and Personal Skills: Relevant experience in IT Support or Service.

Office 365, Windows and MacOS Administration.

Linux Endpoint Management.

Knowledge of Active Directory and Server Administration.

Excellent organizational and interpersonal skills.

Excellent customer service skills.

Self-motivated with an ability to work in teams.

Be enthusiastic, ambitious, and keen to learn new skills with a positive attitude.

Able to prioritise and execute tasks in a high-pressure environment.

Industry standard certifications (Microsoft, Cisco & CompTIA).

Some of our Benefits: Generous professional development budget.

Company Pension.

Health Plan.

Wellness Benefit.

At Nostra we value our people.

We are a passionate team committed to doing our best, our values are trust, accountability, expertise, people, integrity, and empathy.

These values form a central part of our recruitment process.

Nostra is an equal opportunity employer committed to diversity and inclusion.

Skills: Linux MacOS Windows Office 365 Customer Service

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Dublin, Ireland, highlighting market share and opportunities for professionals in IT Support roles.

1265 Jobs in Ireland
1265
482 Jobs in Dublin
482
Download It Support Jobs Trends in Dublin and Ireland

Are You Looking for IT Support Engineer (Mac & Windows) Job?

Great news! is currently hiring and seeking a IT Support Engineer (Mac & Windows) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nostra adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Ireland laws and regulations

What Is the Average Salary Range for IT Support Engineer (Mac & Windows) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dublin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support Engineer (Mac & Windows)?

Key qualifications for IT Support Engineer (Mac & Windows) typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Support Engineer (Mac & Windows) Job Success

Nostra interview tips for IT Support Engineer (Mac & Windows)

Here are some tips to help you prepare for and ace your IT Support Engineer (Mac & Windows) job interview:

Before the Interview:

Research: Learn about the Nostra's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support Engineer (Mac & Windows) interview at Nostra, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nostra's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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