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IT Operations Lead Job Opening In Dublin – Now Hiring hays-gcj-v4-pd-online


Job description

What you'll be working on
In your new role, you will be working as an IT Operations lead to ensure that all the vendors are appropriately managed, and the service provided is delivered with the highest level of excellence.

You will be the POC for multiple IT service providers, in charge of enforcing the SLAs and driving a culture of excellence and continuous improvement, contributing to a seamless user experience.


Who you'll be working for
In your new role, you will be working as an IT Operations lead to ensure that all the vendors are appropriately managed, and the service provided is delivered with the highest level of excellence.

You will be the POC for multiple IT service providers, in charge of enforcing the SLAs and driving a culture of excellence and continuous improvement, contributing to a seamless user experience.


What you'll need to succeed
To be successful in your new role you will need 5–10 years’ experience in IT Operations with :
  • Vendor Management expertise - Proven ability to build and maintain strategic vendor relationships
  • Escalation handling - Skilled in managing vendor-related operational issues
  • Performance oversight - Adept at monitoring vendor performance using SLAs and KPIs
  • Service review leadership - Experienced in conducting service review meetings to enhance performance
  • Operational management - Competent in ensuring consistent uptime across multiple locations
  • Incident resolution - Proficient in identifying and addressing systemic issues
  • SIAM framework application - Capable of contributing to SIAM processes for seamless vendor integration
  • Incident lifecycle management - Effective in overseeing incident resolution and driving problem management
  • Change coordination - Experienced in approving and managing change activities
  • Service reliability improvement - Skilled in implementing initiatives to enhance reliability and adopt best practices
  • Desirable:
  • A degree in IT Computer Science or related areas will be an advantage.
  • ITIL certification is desirable.
  • What you'll get in return
    In return, you will get excellent benefits, including health and pension and the possibility to work in a very exciting environment in a very impactful programme, alongside a team of highly skilled professionals.


    Required Skill Profession

    Top Executives


    • Job Details

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    Unlock Your IT Operations Potential: Insight & Career Growth Guide


    Real-time IT Operations Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Operations in Dublin, Ireland, highlighting market share and opportunities for professionals in IT Operations roles.

    1317 Jobs in Ireland
    1317
    728 Jobs in Dublin
    728
    Download It Operations Jobs Trends in Dublin and Ireland

    Are You Looking for IT Operations Lead Job?

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