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Urgent! Identity & Access Management Administration - Analyst Job Opening In Tralee – Now Hiring SMBC Group

Identity & Access Management Administration Analyst



Job description

  • This is a hybrid role, requiring the successful candidate to attend our Tralee office.

  • Current hours of support begin at 7am through until 10pm Monday – Friday, working 7.5 hours each day on a shift rotation basis which changes each week

  • Role Description


    SMBC are seeking a detail-oriented and proactive Security Analyst to join our Identity & Access Management (IAM) team.

    This role is responsible for protecting the integrity, confidentiality, and availability of information by ensuring appropriate security controls are enforced on company assets, while maintaining high standards of availability, resilience, and performance.


    The Security Analyst will focus on managing Active Directory, creating and maintaining access packages, and analysing unstructured ServiceNow tickets to support access governance and security operations.

    The ideal candidate will have at least 2 years of experience in a similar role and a strong understanding of IAM principles.

    This position works closely with the IAM Engineering team to ensure secure and efficient access management across the organization.


    The successful candidate will be process-oriented, possess strong communication skills, and be comfortable liaising with stakeholders at all levels.

    This role is part of a global support team within a multinational financial services company.

    Support hours run from 7:00 AM to 10:00 PM (Monday–Friday), with 7.5-hour shifts on a weekly rotation.

    Occasional planned Saturday work (approximately 5 times per year) and coverage during local bank holidays may be required to support global operations.


    This role will report to the Team Lead of Security Analyst Team.

    Role Objectives: Delivery

  • Manage and maintain Active Directory user and group configurations.

  • Design, implement, and manage access packages and entitlement workflows.

  • Analyse and triage unstructured ServiceNow tickets related to access requests, incidents, and provisioning issues.

  • Collaborate closely with the IAM Engineering team to support automation, policy enforcement, and system enhancements.

  • Ensure compliance with internal security policies and external regulatory requirements.

  • Participate in access reviews, audits, and remediation efforts.

  • Document processes, procedures, and technical configurations for knowledge sharing and audit readiness.

  • Contribute to process improvement initiatives (e.g., Lean) and assist with automation to reduce manual work.

  • Provide an escalation point to IT Support teams for users with access and identification issues.

    Assist with audits of network and data access to ensure user rights assignments are applied correctly and kept in appropriate scope according to technology policy.

  • Qualifications and Skills

  • 2+ years of experience in a Security Analyst or IAM-related role.

  • Hands-on experience with Active Directory (in Entra & On Prem) and access management tools.

  • Proficiency in ServiceNow, especially in analysing and resolving unstructured tickets.

  • Familiarity with IAM concepts such as least privilege, RBAC, and access lifecycle management.

  • Strong analytical and problem-solving skills.

  • Have strong verbal and written communication skills.

  • Ability to demonstrate a self-motivated and disciplined approach to learning and working..

  • Demonstrate basic knowledge of polices and controls regarding data sharing and access restrictions between restricted parties.

  • Willingness to learn and grow within a team environment

  • Ability to work in a team environment and demonstrate leadership skills when needed.

  • Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.

  • Required Skill Profession

    Computer Occupations



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