Register Login

  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Get Resume Score
Ireland Jobs Expertini

FS Technology Consulting - Business Analyst -Channels and Mobile - Senior Consultant - Dublin Job Opening In Dublin 1 – Now Hiring EY

FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin

    Ireland Jobs Expertini Expertini › Ireland › Jobs › Dublin 1 › Business Operations Specialists › Fs Technology Consulting Business Analyst Channels And Mobile Senior Consultant Dublin

Job description

Business Analyst – Financial Services Consulting – Channels and Mobile – Senior Consultant - Dublin

General Information

Location: Dublin

Available for VISA Sponsorship: YES

Business Area: Platforms

Contract Type: Full Time - Permanent

EY is the only major professional services firm with an integrated Financial Services practice across Europe, the Middle East, India and Africa (EMEIA).

We connect our Asset Management, Banking and Capital Markets and Insurance clients to 6,500 talented people from 12 countries and 35,000 Financial Services colleagues around the world.




In EY FS Ireland, we are expanding our Consulting practice and building our Technology Consulting team as a key component of our NextWave Strategy.

NextWave is EY’s global strategy and ambition to deliver long-term value to clients, people and society.

It is inspired by the way innovations spread through society.

We are actively recruiting high achieving individuals with customer and digital platforms experience with an expertise on channel & mobile technology-enabled transformation projects/programmes within Financial Services.

When you join EY FS Ireland, you will be working with the best people on the most complex financial service issues, helping to shape the future of financial services.

By joining the Technology Consulting team, you will work in high-performing teams that deliver exceptional client service, enabling organizations to grow, innovate, protect, and optimise their business performance – playing your part in building a better working world.

Your Key Responsibilities

We are seeking a highly skilled and experienced Business Analyst with an expertise in Channels and mobile technology and a strong background in CRM (Customer Relationship Management) solutions.

The ideal candidate will be adept at understanding business needs, defining requirements, and analysing complex processes to implement effective channel strategies and solutions that enhance customer engagement and drive business growth.

  • Conduct thorough analysis of existing processes and systems, identifying areas for improvement and integration with customer and digital channel solutions.
  • Collaborate with cross-functional teams to identify and prioritize business requirements for channel strategies, including sales, marketing, and customer service.
  • Develop and prioritise detailed EPICs, user stories, and functional specifications to guide the development and implementation of channel solutions.
  • Serve as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of requirements and objectives.
  • Support the design and implementation of channel solutions using CRM platforms, ensuring alignment with business goals and compliance with industry best practices.
  • Facilitate user acceptance testing (UAT) and provide support during the rollout of new features and enhancements.
  • Provide training and documentation to end-users to ensure successful adoption of new channel solutions and processes.
  • Have experience in using collaboration tools like confluence and JIRA
  • Manage and prioritize the backlog of channel / mobile enhancements and work closely with the project management team to ensure timely delivery of solutions.

    • To qualify for the role, you must have

  • Bachelor’s degree in business administration, Information Systems, Computer Science, or a related field.
  • Minimum of 5 years of experience with a blue-chip consulting firm as a Business Analyst with a focus on channel strategies and solutions.
  • Proficiency in customer and digital platforms like Salesforce and Microsoft platforms, including Dynamics 365, Power Platform, and other related technologies.
  • Strong understanding of CRM best practices and industry standards.
  • Proven experience in requirements gathering, process mapping, and business process reengineering.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills, with the ability to engage effectively with both technical and non-technical stakeholders.
  • Experience with Agile methodologies and tools such as Confluence, JIRA or Azure DevOps.
  • Relevant certifications in CRM solutions and Business Analysis are a plus.
  • Knowledge of data privacy and compliance requirements relevant to multi-channel solutions.

    • Domain Areas:

  • Channels
  • Digital platforms and CRM
  • Open and Core Banking
  • Insurance and healthcare

    • Products:

  • Salesforce – Sales, Marketing, Health, Service, Analytics clouds etc.
  • Microsoft Dynamics 365 - Sales, Marketing, Health, Customer Service, Customer insight apps etc.
  • HubSpot CRM
  • Content management solutions
  • Tealium / other customer data platforms

    • Have working experience one or more of the following tools:

  • MS Office, Visio
  • Jira, Confluence
  • SQL, XML
  • MS Visual Studio



    • Ideally, you’ll also have experience in one or more of the following:

  • Have ability to deal with ambiguity and uncertainty
  • Experience with process designs and modelling 
  • Conducting Workshops and interviews 
  • Have ability to build and manage relationships across business and technology stakeholders 

    • What working at EY offers:

    We offer a competitive remuneration package.

    Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

    Plus, we offer:

  • Support and coaching from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

    • All our employees are given a benefits package which they can tailor to suit their individual preferences.

    Our range of benefits include:

  • Pension
  • Discounted Health Insurance
  • Web Doctor – Free unlimited online GP Consultations for you and your family
  • The purchase of additional annual leave
  • Hybrid Working
  • Free Gym Membership
  • Travel Pass
  • Maternity & Paternity Leave
  • Bike to Work Scheme
  • Recognition Awards
  • Cash incentives for Referrals
  • Work Mobile
  • Tech MBA paid by EY
  • Wellness rooms available in some offices

    • EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements.

    We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.

    While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

    Career Progression:

  • When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
  • Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
  • As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
  • We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

    • About EY

    As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world.

    That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better.

    Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

    Inclusion & Diversity

    We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY.

    We believe that the highest-performing teams maximize the power of different perspectives and backgrounds.

    These teams are both diverse and inclusive and are willing to invite and learn from other perspectives.

    Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients.

    We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential.

    You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

    As an equal opportunities’ employer, we welcome applications from people of all backgrounds.

    Reasonable accommodations are offered at every stage of our recruitment process.

    Required Skill Profession

    Business Operations Specialists


    • Job Details

    Related Jobs

    EY hiring FS Technology Consulting - Programme Delivery Lead -Channels and Mobile - Director - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Technology Consulting - Business Analyst - Banking and Credit - Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Technology Consulting - Business Analyst - Payments and Cards - Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Tech Consulting - Technology Consultant - Consultant / Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Business Consulting - Finance - Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Business Consulting - Customer Business Transformation - Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Business Consulting - Business Transformation Delivery - Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS People Consulting - Senior Consultant - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Technology Consulting - Tech Strategy Consultant - Manager/Senior Manager/Director - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Technology Consulting - AI and Data - Data Engineer - Senior Consultant / Manager Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Business Consulting - Business Transformation Delivery - Senior Manager - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland
    EY hiring FS Business Consulting - Customer Business Transformation - Senior Manager - Dublin Job in Dublin 1, Dublin, Ireland
    EY
    Dublin 1, Dublin, Ireland

    Unlock Your FS Technology Potential: Insight & Career Growth Guide


    Real-time FS Technology Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for FS Technology in Dublin 1, Ireland, highlighting market share and opportunities for professionals in FS Technology roles.

    422 Jobs in Ireland
    422
    332 Jobs in Dublin 1
    332
    Download Fs Technology Jobs Trends in Dublin 1 and Ireland

    Are You Looking for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin Job?

    Great news! is currently hiring and seeking a FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EY adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Ireland laws and regulations

    What Is the Average Salary Range for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Dublin 1. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin?

    Key qualifications for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin?

    To improve your chances of getting hired for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin Job Success

    EY interview tips for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin

    Here are some tips to help you prepare for and ace your FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin job interview:

    Before the Interview:

    Research: Learn about the EY's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin interview at EY, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the EY's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin Positions

    Setting up job alerts for FS Technology Consulting Business Analyst Channels and Mobile Senior Consultant Dublin is easy with Ireland Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!