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First Line Manager Position in Dublin - Currys


Job description

Role overview:

 

First Line Manager
Dublin 
Dublin Customer Service Centre 
Permanent 
Full Time

Salary €41000 OTE up to €45000
Shift Pattern – Over 7 days/39 Hours a week/ Mon-Fri & Tues-Sat
Closed Sunday

 

At Currys we’re united by one passion: to help everyone enjoy amazing technology.

As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.

Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.

 

Join us as a First Line Manager and you'll be making the magic happen in our Customer Services Centres and Delivery Centre.

You’ll be coaching and motivating your team to make every step of the distribution operation first-class, so we keep making amazing happen for our customers.

You’ll be finding what works well and striving to make it even better.

You’ll believe in getting things right first time for our customers and love delivering the best customer service, getting a buzz out of resolving logistical and practical challenges.

It’s a great feeling, one you’ll get to experience often.

 

Role overview:

 

As part of this role, you’ll be responsible for:  

 

  • Overseeing the running of the site, staffing and other resources
  • Motivating a team of delivery drivers, warehouse teams and support colleagues to deliver on targets
  • Providing regular and consistent performance feedback
  • Influencing operational decisions
  • Working closely with other internal/external departments to ensure smooth-running operation
  • Communicating with and deputising for Operations Manager, working cross functionally and supporting different work area teams as required 
  • Creating a safe working environment, adhering to health and safety policies

 

People skills are one thing, but you’ll go a step further here by providing mentoring that puts performance improvement first.

You won’t stop in your pursuit of the best, for your team, the business and yourself.

Our future and your future, you’ll take charge of them both.

 

You will need:

  • Proven recent experience of leading teams, applying a range of leadership styles, techniques, and coaching methods
  • A track record of developing teams to achieve customer-focused results
  • Strong organisational skills to implement team and operational plans, prioritise workloads, and translate goals into actionable outcomes
  • Excellent communication skills to liaise with different departments and clearly convey expectations and quality standards
  • Ideally, experience working in a logistics or transport environment

 

We know our people are the secret to our success.

That’s why we’re always looking for ways to reward great work.

Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you.

They include:

 

  • Performance related bonus 
  • Product discounts on the latest tech
  • A range of wellbeing initiatives
     

Why join us:

 

Join our team and we’ll be with you every step of the way, helping you develop the career you want with new skills, training opportunities and qualifications and endless variety to keep you learning.

 

Not only can you shape your own future, but you can help take charge of ours too.

As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.

 

Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce.

We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we’ll do our best to help.

 

Required Skill Profession

Top Executives


  • Job Details

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Unlock Your First Line Potential: Insight & Career Growth Guide


Real-time First Line Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for First Line in Dublin, Ireland, highlighting market share and opportunities for professionals in First Line roles.

103 Jobs in Ireland
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33 Jobs in Dublin
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Download First Line Jobs Trends in Dublin and Ireland

Are You Looking for First Line Manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Currys adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Ireland laws and regulations

What Is the Average Salary Range for First Line Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dublin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for First Line Manager typically include Top Executives and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for First Line Manager Job Success

Currys interview tips for First Line Manager

Here are some tips to help you prepare for and ace your First Line Manager job interview:

Before the Interview:

Research: Learn about the Currys's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

To prepare for your First Line Manager interview at Currys, research the company, understand the job requirements, and practice common interview questions.

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