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Customer Services Representative - German Speaking Job Opening In Cork – Now Hiring Marriott


Job description

**Additional Information**
**Job Number** 25146920
**Job Category** Reservations
**Location** CEC Cork, MacCurtain Street, Cork, Cork, Ireland, T23W2DWVIEW ON MAP (https://www.google.com/maps?q=CEC%20Cork%2C%20MacCurtain%20Street%2C%20Cork%2C%20Cork%2C%20Ireland%2C%20T23W2DW)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**Customer Services Representative (German)**

Marriott International Cork CEC invites you to be you, every day.

Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers.

Bring passion and dedication to your job, and there is no telling what you could accomplish.

Are you a problem-solver or an ‘I can help you with that’ kind of person, who can build rapport easily?

Do you have excellent verbal and written skills?

Are you adaptable?

Do you enjoy diversity?

Are you interested in progressing?

**WHO WE ARE:**

Here at Cork CEC, we are a diverse group (with 52 nationalities) and we are committed to ensuring our associates explore and realise their full potential.

There are clear career paths and opportunities to grow right at the beginning; 39 departments, 95 job roles ranging from customer services, social media, to digital content management.

There’s something for everyone!

**WHAT CAN YOU EXPECT?**

Serve guests from around the world as they embark on their travel journey.

Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favourite travel company.

Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels.

Responsibilities include processing reservation requests and supporting basic loyalty and customer care requests.

This role will identify guest reservation needs and follow sales techniques to maximise revenue.

Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management.

Provide customer support through assistance and guidance in issue resolution, and open communication with Marriott properties, related company contacts, and third parties.

**WE WILL TAKE CARE OF YOU:**

Taking care of you is a priority.

From day one, you will be eligible for Marriott’s Associate Explore rate-curate a great work-life balance; stay at amazing properties! We will pay you a sign-on/retention bonus of €2k! We enjoy lots of benefits, including:

+ Choice of where to work – in centre, remote (within 50-mile radius) or hybrid.
+ Discounts with local businesses
+ Flexible Working Arrangements to accommodate busy lives
+ Leave of Absence programme
+ Paid Sick leave
+ Parents Leave
+ Parental Leave
+ Full Paid Maternity Leave
+ Incentive Programme

Life Assurance and travel and bike-to-work schemes are available from the get-go.

After 90 days, you will get free health insurance, including eye care, and Marriott will also give you a private pension! We offer up to 100% Educational Assistance and have an Employee Assistance Program to cater to all your needs.

If this all sounds good to you, why not contact us today to find out more?

Be smart, be ambitious, be you!

#JOBS

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

**Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


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Unlock Your Customer Services Potential: Insight & Career Growth Guide


Real-time Customer Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Services in Cork, Ireland, highlighting market share and opportunities for professionals in Customer Services roles.

1783 Jobs in Ireland
1783
150 Jobs in Cork
150
Download Customer Services Jobs Trends in Cork and Ireland

Are You Looking for Customer Services Representative German Speaking Job?

Great news! is currently hiring and seeking a Customer Services Representative German Speaking to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Ireland laws and regulations

What Is the Average Salary Range for Customer Services Representative German Speaking Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Cork. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Customer Services Representative German Speaking Job Success

Marriott interview tips for Customer Services Representative   German Speaking

Here are some tips to help you prepare for and ace your Customer Services Representative German Speaking job interview:

Before the Interview:

Research: Learn about the Marriott's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Services Representative German Speaking interview at Marriott, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marriott's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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