• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Ireland Jobs Expertini

Customer Service Representative Italian Job Opening In Galway – Now Hiring Collins McNicholas


Job description

As a Customer Service Representative, you will be the first point of contact for English and Italian speaking customers, delivering outstanding service and support through various channels, including phone, email and chat.

Your primary responsibility will be to ensure customer satisfaction by resolving issues, answering questions, and guiding them through our products and services.

Galway City | Fully onsite Responsibilities include: Responding to customer questions/concerns via phone, email and live chat in an efficient and effective manner Handle customer complaint, troubleshoot issues including pricing, billing inquires and order status updates.

Assist customers with placing orders, returns, refunds or exchanges as per company policies.

Collaborate with internal departments to resolve customer concerns effectively and efficiently.

Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.

Representing the company in a professional, courteous, and efficient manner Complete documentation to in-house standards and be compliant with all in house procedures.

Working in a safe manner at all times.

Reporting to the Customer Service Team Lead.

Requirements include: Fluency in spoken and written Italian & English.

Minimum 2 years experience working in a Call Centre or Customer Service department.

Excellent communications skills.

Excellent telephone and customer service skills.

Ability to work independently and as part of a team in a fast-paced environment.

?For a confidential discussion and more information on the role, please contact Emma Daly Skills: Customer Service Call Centre Italian

Required Skill Profession

Information And Record Clerks


  • Job Details

Related Jobs

Collins McNicholas hiring Italian Customer Service Representative Job in Galway, County Galway, Ireland
Collins McNicholas
Galway, County Galway, Ireland
Cpl hiring Italian Customer Service Representative Job in Galway, County Galway, Ireland
Cpl
Galway, County Galway, Ireland
Cpl Resources hiring Italian Customer Service Representative Job in Galway, County Galway, Ireland
Cpl Resources
Galway, County Galway, Ireland
StubHub hiring Global Customer Service Representative with Italian Fluency Job in Limerick, County Limerick, Ireland
StubHub
Limerick, County Limerick, Ireland
UnitedHealth Group hiring Customer Service Representative Job in Dublin, Dublin, Ireland
UnitedHealth Group
Dublin, Dublin, Ireland
Confidential hiring Customer Service Representative Job in Dublin, County Dublin, Ireland
Confidential
Dublin, County Dublin, Ireland
Cpl Resources hiring Customer Service Representative Job in Kerry, County Kerry, Ireland
Cpl Resources
Kerry, County Kerry, Ireland
Cpl Resources hiring Customer Service Representative Job in Clare, County Clare, Ireland
Cpl Resources
Clare, County Clare, Ireland
Meaghers Pharmacy Group hiring Customer Service Representative Job in Dublin, County Dublin, Ireland
Meaghers Pharmacy Group
Dublin, County Dublin, Ireland
Eflexes hiring Customer Service Representative Job in Limerick, County Limerick, Ireland
Eflexes
Limerick, County Limerick, Ireland
Cpl Resources hiring Customer Service Representative Job in Tipperary, County Tipperary, Ireland
Cpl Resources
Tipperary, County Tipperary, Ireland
Noel Recruitment Group hiring Customer Service Representative Job in Kildare, County Kildare, Ireland
Noel Recruitment Group
Kildare, County Kildare, Ireland
Cpl Resources hiring Customer Service Representative Job in Cork, County Cork, Ireland
Cpl Resources
Cork, County Cork, Ireland
Jee Sun Corporates hiring Customer Service Representative Job in Ireland
Jee Sun Corporates
Ireland
eFlexes hiring Customer Service Representative Job in Limerick, County Limerick, Ireland
eFlexes
Limerick, County Limerick, Ireland
THE LOGISKILLS GROUP hiring Customer Service Representative Job in Dublin, County Dublin, Ireland
THE LOGISKILLS GROUP
Dublin, County Dublin, Ireland
UnitedHealth Group hiring Customer Service Representative Job in Dublin, , Ireland
UnitedHealth Group
Dublin, , Ireland
UnitedHealth Group hiring Customer Service Representative Job in Dublin, , Ireland
UnitedHealth Group
Dublin, , Ireland
UnitedHealth Group hiring Customer Service Representative Job in Dublin, , Ireland
UnitedHealth Group
Dublin, , Ireland
UnitedHealth Group hiring Customer Service Representative Job in Dublin, , Ireland
UnitedHealth Group
Dublin, , Ireland
UnitedHealth Group hiring Customer Service Representative Job in Dublin, Ireland, Ireland
UnitedHealth Group
Dublin, Ireland, Ireland
eFlexes hiring Senior Customer Service Representative Job in Shannon, County Clare, Ireland
eFlexes
Shannon, County Clare, Ireland
Eflexes hiring Senior Customer Service Representative Job in Clare, County Clare, Ireland
Eflexes
Clare, County Clare, Ireland
Harmonics hiring Senior Customer Service Representative Job in Clare, County Clare, Ireland
Harmonics
Clare, County Clare, Ireland
WM hiring Customer Service Representative II Job in Dublin, , Ireland
WM
Dublin, , Ireland
Integra LifeSciences hiring Customer Service Representative, Export Job in Dublin, , Ireland
Integra LifeSciences
Dublin, , Ireland
WM hiring Customer Service Representative II Job in Dublin, Ireland, Ireland
WM
Dublin, Ireland, Ireland
Bulgari hiring B2B Customer Representative - Perfumes - Italian Required Job in Dublin, County Dublin, Ireland
Bulgari
Dublin, County Dublin, Ireland
Cpl Resources hiring Customer Service Representative Evening Shift Job in Galway, County Galway, Ireland
Cpl Resources
Galway, County Galway, Ireland
GL Inc. hiring Remote Customer Service Representative – Product Testing Job in Newbridge, County Kildare, Ireland
GL Inc.
Newbridge, County Kildare, Ireland

Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Galway, Ireland, highlighting market share and opportunities for professionals in Customer Service roles.

1509 Jobs in Ireland
1509
71 Jobs in Galway
71
Download Customer Service Jobs Trends in Galway and Ireland

Are You Looking for Customer Service Representative Italian Job?

Great news! is currently hiring and seeking a Customer Service Representative Italian to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Collins McNicholas adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Ireland laws and regulations

What Is the Average Salary Range for Customer Service Representative Italian Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Galway. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative Italian?

Key qualifications for Customer Service Representative Italian typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative Italian?

To improve your chances of getting hired for Customer Service Representative Italian, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Italian Job Success

Collins McNicholas interview tips for Customer Service Representative Italian

Here are some tips to help you prepare for and ace your Customer Service Representative Italian job interview:

Before the Interview:

Research: Learn about the Collins McNicholas's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative Italian interview at Collins McNicholas, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Collins McNicholas's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Italian Positions

Setting up job alerts for Customer Service Representative Italian is easy with Ireland Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!