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Urgent! Customer Service Representative Evening Shift Job Opening In Galway – Now Hiring Cpl Resources
Customer Service Representative Late Evening Shift (5pm to 1am) Our client, a Galway based healthcare business, seeks to hire a customer service representative.
This is a permanent role reporting to the customer service manager.
This is an on-site role.
This is a night shift position.5pm to 1am working hours.
This role will be Monday to Friday working hours.
Driver license needed due to late hours, no public transport - This role is based Briarhill in Galway City.
RESPONSIBILITIES: *Respond promptly to Brand Partner and Customer inquiries via phone, email, and live chat.
*Address and resolve concerns related to orders, product information, refunds, commissions, and account issues.
*Handle product complaints, ensuring a prompt resolution in line with company policies while maintaining customer satisfaction.
*Provide clear guidance on company policies, promotions, and compensation plans.
*Maintain up-to-date knowledge of company products, business models, and compliance guidelines.
*Process refunds, exchanges, and adjustments in accordance with company policies.
*Accurately document customer interactions and escalate complex issues to the appropriate department.
*Assist Brand Partners in navigating back-office systems and understanding their earnings and orders.
*Represent the company in a professional, courteous, and knowledgeable manner.
*Work collaboratively with other departments to ensure a seamless customer experience.
*Follow company procedures and industry regulations to maintain compliance.
OTHER *Completes all company training and follows established policies and procedures.
*Performs all other duties as assigned.
QUALIFICATIONS AND EXPERIENCE *Native language speaker of one or more language.
*Fluency in spoken and written English.
*Previous experience in Customer Service, preferably in network marketing, direct sales.
*Strong communications skills.
*Excellent problem-solving skills and attention to detail.
*Ability to work both independently and as part of a team.
*Excellent telephone and customer service skills.
For more information, please contact #LI-SK3 #CplSeanKeating
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Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Galway, Ireland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Galway, Ireland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1526 jobs in Ireland and 69 jobs in Galway. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cpl Resources is currently hiring and seeking a Customer Service Representative Evening Shift to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Representative Evening Shift Jobs Galway.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cpl Resources adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Representative Evening Shift Jobs Ireland varies, but the pay scale is rated "Standard" in Galway. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Representative Evening Shift typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Representative Evening Shift, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Representative Evening Shift interview at Cpl Resources, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cpl Resources's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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