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Customer Service Representative - Dunboyne, Co. Meath Job Opening In Dunboyne – Now Hiring Kilsaran


Job description

Paving and Walling + KPRO - Piercetown, Dunboyne, Co. Meath, A86 W820

Our Paving & Walling and KPRO businesses are high-performance and profitable business units supporting both our Irish and UK-based customers.

With best-in-class expertise and experience, underpinned by our technologically advanced facilities, we manufacture and retail a complete range of premium paving, walling, render and mortar products.

 

As a Customer Service Representative, you will be the first point of contact for our customers.

Your role is to handle inquiries, resolve complaints, and ensure our customers receive the highest quality of service.

This position requires excellent communication skills, problem-solving abilities, and a keen understanding of our product line.

Responsibilities:

        Respond promptly to customer inquiries via phone, email, and in person.

        Handle and resolve customer complaints with professionalism and efficiency.

        Provide detailed information about our building materials, including product specifications, availability, and pricing.

        Process orders, returns, and exchanges accurately.

        Maintain detailed records of customer interactions, transactions, and feedback.

        Coordinate with other departments to ensure timely delivery and fulfilment of customer orders.

        Assist in developing and implementing customer service policies and procedures.

        Follow up with customers to ensure their issues are resolved and their satisfaction is achieved.

Skills Required:

        Excellent verbal and written communication skills.

        Strong problem-solving and conflict resolution abilities.

        Proficiency in using customer service software and databases.

        Familiarity with building materials and the construction industry is a plus.

        Ability to multitask and manage time effectively in a fast-paced environment.

        High level of attention to detail and accuracy.

        Customer-oriented mindset with a passion for delivering exceptional service.

What You Get:

Kilsaran is an organisation that believes our people are our greatest strength, and our success is down to the dedication and enthusiasm of our team.

As such, we have dedicated benefits structures to reward our team.

The benefits on offer for this position are as follows:

        Competitive Salary

        Annual Bonus

        Twenty-one Days Annual Leave

        Further Training and Development Support

Additional Benefits:

        Sick Pay Scheme

        Employee Assistance Programme

        Cycle-to-work Scheme

        Career Progression Opportunities

Hiring Process Upon Application:

        Telephone Screening

        1 round interview process

        Offer to the successful candidate

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Dunboyne, Ireland, highlighting market share and opportunities for professionals in Customer Service roles.

1506 Jobs in Ireland
1506
2 Jobs in Dunboyne
2
Download Customer Service Jobs Trends in Dunboyne and Ireland

Are You Looking for Customer Service Representative Dunboyne, Co. Meath Job?

Great news! is currently hiring and seeking a Customer Service Representative Dunboyne, Co. Meath to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Kilsaran adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Ireland laws and regulations

What Is the Average Salary Range for Customer Service Representative Dunboyne, Co. Meath Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dunboyne. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative Dunboyne, Co. Meath?

Key qualifications for Customer Service Representative Dunboyne, Co. Meath typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Service Representative Dunboyne, Co. Meath Job Success

Kilsaran interview tips for Customer Service Representative   Dunboyne, Co. Meath

Here are some tips to help you prepare for and ace your Customer Service Representative Dunboyne, Co. Meath job interview:

Before the Interview:

Research: Learn about the Kilsaran's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative Dunboyne, Co. Meath interview at Kilsaran, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Kilsaran's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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