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Customer Service Assistant - Dingle Job Opening In Dingle – Now Hiring BoyleSports


Job description

Job Title: Customer Service Assistant 
Department: Retail
Reporting to: Shop Manager
Location: Dingle

Role Purpose

You will be responsible for providing an outstanding customer experience for our customers through a helpful, friendly, and knowledgeable approach.

The day to day of the role will be to assist the Shop Manager and team with the smooth running of the store ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service.

The role encompasses the duty of opening and closing the business and on occasion you may be required to manage the operations of the shop.

Key Responsibilities


  • Assist the Shop Manager and Assistant Manager with the day to day running of the shop.

  • Step up and guide shop operations in the absence of the Shop and Assistant Manager including being responsible for:

    • Opening and closing the shop

    • Managing and guiding the shop team

    • Cash management procedures


  • You will have the opportunity to manage on occasion which will lead to further development opportunities.

  • Ability to combine working in a fast-paced retail environment whilst undertaking training/on the job supports to continuously upskill and progress within the company.

  • Responsible for providing an outstanding customer experience for customers through a helpful, friendly and knowledgeable approach.

  • Accept bets as per procedure, accurately taking and processing customer bets through multiple channels which include but not limited to betting terminals and in shop transactions through the EPOS System in timely manner.

  • To act as a Brand Ambassador including introducing customers to the multi-channel/digital journey.

  • Ability to work under pressure and remaining calm whilst constantly looking for ways to improve yourself and the shop.


  • Keeping and maintaining shop presentation standards to a high quality throughout your working day.

  • Ensure that all procedures (safety, compliance and shop operations) are always followed.

  • Passionate about working within a team environment.

  • Adhere to Social Responsibility duties.

Knowledge, Skills and Experience

Essential Skills and Experience


  • Customer service focused

  • Operate with trust and integrity

  • Flexibility as business operates 7 days a week

  • Be adaptable to shop environment

  • Great attention to detail and strong numeracy skills

  • An enthusiastic people person who can work on own initiative and as part of a team

  • A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers.

  • Ambitious and driven to progress within the company

  • To promote the company brand and be results focused

  • Excellent communication skills

  • Problem solve and think creatively

  • Be organised, reliable and dependable

  • A proven good cash handing approach

Desirable Skills and Experience


  • Industry/Retail experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.

BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Dingle, Ireland, highlighting market share and opportunities for professionals in Customer Service roles.

1506 Jobs in Ireland
1506
2 Jobs in Dingle
2
Download Customer Service Jobs Trends in Dingle and Ireland

Are You Looking for Customer Service Assistant Dingle Job?

Great news! is currently hiring and seeking a Customer Service Assistant Dingle to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at BoyleSports adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Ireland laws and regulations

What Is the Average Salary Range for Customer Service Assistant Dingle Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dingle. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Assistant Dingle?

Key qualifications for Customer Service Assistant Dingle typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Assistant Dingle?

To improve your chances of getting hired for Customer Service Assistant Dingle, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Assistant Dingle Job Success

BoyleSports interview tips for Customer Service Assistant   Dingle

Here are some tips to help you prepare for and ace your Customer Service Assistant Dingle job interview:

Before the Interview:

Research: Learn about the BoyleSports's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Assistant Dingle interview at BoyleSports, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the BoyleSports's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Assistant Dingle Positions

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