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Customer Service Advisor - Part Time Job Opening In Clonakilty – Now Hiring Capita


Job description

Description

:

What you’ll be doing: 

  • Handle a high number of customer queries via telephone and complete administration tasks
  • Answer all queries in a positive manner, ensuring you give a positive image and great first impression to all contacts
  • Ensure day-to-day service delivery targets are met, dealing with all queries and requests in a timely, professional and consistent manner
  • Build sustainable relationships of trust with customers, team members and clients through open and interactive communication
  • Use multiple systems to navigate each customer account & accurately record all contact interactions on systems in line with expected process
  • What we’re looking for: 

  • Previous experience working in similar environment
  • Being highly methodical with a thorough attention to detail
  • Strong communication skills and the ability to build rapport with all callers
  • Having excellent organisational skills
  • Having the ability to work to stringent customer service SLA’s and KPI’s
  • Demonstrating confidence and the ability to communicate clearly and effectively
  • Showing excellent PC (including the Microsoft suite, most notably Excel) and data entry skills
  • Bringing a proactive attitude with the ability and ambition to develop role in the future
  • What’s in it for you?

    You’ll have the opportunity to join a dedicated team of customer service professionals who take pride in all they do and put the needs of customers at the heart of everything they do.

    You’ll join a team where successes are celebrated and your ideas are heard.

    There are opportunities within Capita Ireland to develop your skills and progress your career.

  • €21,060 per annum
  • 22 days annual leave
  • access to Wrkit – giving you access to lifestyle savings, & discounts
  • cost of eyecare vouchers for eye examinations and money towards glasses if required
  • access to Capita pension scheme
  • access to Employee Assistance Programme
  • life Assurance Benefit
  • cycle2work scheme….and plenty more
  • What we hope you’ll do next: 

    Choose ‘Apply now’ to fill out our short application and complete our assessment process so that we can find out more about you.


    We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.

    We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.

    If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email and we’ll get back to you.

    For more information about equal opportunities and process adjustments, please visit the Capita Careers website.


    #CEOFFICEHIGH

    Location:

    Clonakilty

    ,

    Ireland

    Time Type:

    Full time

    Contract Type:

    Permanent

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Clonakilty, Ireland, highlighting market share and opportunities for professionals in Customer Service roles.

    1506 Jobs in Ireland
    1506
    6 Jobs in Clonakilty
    6
    Download Customer Service Jobs Trends in Clonakilty and Ireland

    Are You Looking for Customer Service Advisor Part Time Job?

    Great news! is currently hiring and seeking a Customer Service Advisor Part Time to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Capita adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Ireland laws and regulations

    What Is the Average Salary Range for Customer Service Advisor Part Time Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Clonakilty. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Interview Tips for Customer Service Advisor Part Time Job Success

    Capita interview tips for Customer Service Advisor   Part Time

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