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Urgent! CRM Campaign Lifecycle Manager Job Opening In Dublin – Now Hiring PHOENIXRED GTS Ltd



Job description

Job Title: CRM Campaign Lifecycle Manager

Location: Hybrid, Ireland

Job type: Full-time Permanent

Overview:
Our client is Ireland's fastest growing and most innovative online broker with an exciting new opportunity for a proven CRM Campaign & Lifecycle Manager to own the strategy and delivery of CRM Comms across full marketing lifecycle and retention journeys for one of Ireland’s leading digital brands. 

Key Responsibilities: 
  • Launch, monitor and refine campaigns on an ongoing basis, proactively identifying opportunities to improve performance. 
  • Analyze and report on campaign results, tracking KPIs and delivering actionable insights for continuous improvement. 
  • Represent CRM in wider projects, ensuring campaigns meet business needs and are delivered to the highest standard. 
  • Ensure CRM activity is aligned with business goals, working closely with Brand, Sales, Data and IT. 
  • Deliver measurable improvements in retention and engagement.
  • Journey maps and campaign calendars.
  • Lead Comms journeys and campaigns – copy, design, targeting set-up, etc.
  • Test plans and learning summaries.
  • Any other ad-hoc duties as deemed appropriate.
 
Candidate Experience & Qualifications:
  • Minimum 3 years’ experience in similar CRM Campaign Lead role, with proven ability to independently plan, build and execute campaigns across email and SMS essential.
  • University Degree in Marketing, Information Technology, Business Studies/Management, or related fields.
  • Strong hands-on experience in campaign execution: copywriting, segmentation, automation setup, creative liaison, testing, deployment and post-campaign analysis.
  • Extensive experience using CRM platforms is required.
  • Comfortable using Tableau or Power BI reports to read data, interpret trends and derive actionable insights to present to key stakeholders.
  • Strong understanding of CRM systems, customer journeys and data-led marketing.
  • Analytical mindset with the ability to translate campaign data into actionable insights for optimization.
  • CRM channel planning (email, SMS, in-app, push) .
  • Test design and execution (A/B, multivariate) • Collaboration with data and creative teams to translate insights into messaging 
  • Journey orchestration, personalization logic, dynamic content setup. 
  • Audience segmentation and QA of targeting logic. 
  • Technical understanding of CRM data flows and integration points.
  • Highly organised, detail-oriented and able to manage multiple campaigns simultaneously. 
  • Proactive, commercially minded and confident in taking full ownership of campaigns end-to-end.
  • Excellent written and verbal communication skills, able to work cross-functionally.

Additional Competencies & Skills:
  • Commercially minded and target driven by achieving exceptional results.
  • Innovative, ambitious and driven to make an impact through data and analytics.
  • Confident team-player, who wants to drive change by challenging the status-quo;
  • Ability to prioritise activities and multi-task, with drive to optimise the level and quality of service delivery.
  • Excellent interpersonal skills and an ability to communicate effectively with senior stakeholders and management.
  • Self-motivated, with a clear ability to use own initiative.

NB: All potential candidates must hold a valid working visa and be currently living in Ireland to be considered.

This is a great opportunity to join a company that’s at the forefront of their industry that offers strong career development and growth prospects.

Salary + package will depend upon relevant experience.

For a confidential discussion, feel free to contact Ken Carney on +353 871368000 or email ken@phoenixredtalent.com


Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers



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