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Urgent! Community Operations Analyst - Hebrew Position in Dublin - Cpl
Community Operations Analyst - Hebrew Speaker
Location - Dublin
Contract type - Permanent
Work model - Onsite (Sandyford)
Working hours - Monday to Sunday (5x7) - Day shift (9am -5.30pm) or Evening shift (6pm to 2am)
Language - Hebrew
*Candidates must be eligible to work full time in the Republic of Ireland.
At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years.
From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals.
We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.
Community Operations Analyst
• Assist our client’s community and help resolve inquiries empathetically, accurately and on time
• Become and remain knowledgeable about client’s products and community standards
• Make well balanced decisions and personally driven to be an effective advocate for our community
• Strong interpersonal skills, verbal and written communication skills and most importantly empathy
• Display a strong bias to doing what’s right
• Investigate and resolve issues that are reported on client’s platform such as requests for account support and reports of potentially abusive content
• Respond to user inquiries with high quality, speed, empathy and accuracy
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users
• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site
• Enforce clients Terms of Use by carefully monitoring reports of abuse on the site
• Review the reported content within agreed turnaround times and standards of quality
• Identify inefficiencies in workflows and suggest solutions
• Recognize trends and patterns and escalate issues outside the company policy to the global team.
Duties and Responsibilities:
• Strong personal resilience with the ability to operate in a pressured and fast paced environment.
• High adaptability and positive approach to challenges.
• Ability to make decisions.
• Ability to solve problems.
• Effective Time management & Prioritization skills.
• Ability to work as part of a team.
• Ability to consistently hit KPIs on time.
Essential competencies:
• Proficient in Hebrew and English.
• Cultural understanding of the market.
• Experience in working in an office environment is preferable.
• Extremely reliable, consistent, and hard-working
• Passion for ensuring a positive, safe user experience
• Flexible in working in a faced paced environment with different projects to work on.
• Ability to learn new information in a short period of time
• Eligible to work in Ireland full time (Stamp 4 or Irish citizenship or European)
Benefits and perks:
• Health Insurance
• 25 days Annual Leaves
• Extensive Training & Development
• Access to Covalen’s Wellness Programs.
• Tax Saver Travel Card
• Covalen’s Bike to Work Scheme
Equal opportunity employers:
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds.
We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members.
Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.
For more information, don't hesitate to reach out to this mail ID : and your journey to becoming a valued part of Covalen starts here.
Apply Now or Reach Out for More Information.
#Covalen #BPOjobs #trustandsafety #CareerOpportunity #JoinOurTeam #Covalenjobs #contentmoderation #contentmoderator #irishjobs #workinireland #Hebrew #CplCovalen #HebrewSpeakers
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Unlock Your Community Operations Potential: Insight & Career Growth Guide
Real-time Community Operations Jobs Trends in Dublin, Ireland (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Community Operations in Dublin, Ireland using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1097 jobs in Ireland and 551 jobs in Dublin. This comprehensive analysis highlights market share and opportunities for professionals in Community Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cpl is currently hiring and seeking a Community Operations Analyst Hebrew to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Community Operations Analyst Hebrew Jobs Dublin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cpl adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Community Operations Analyst Hebrew Jobs Ireland varies, but the pay scale is rated "Standard" in Dublin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Community Operations Analyst Hebrew typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Community Operations Analyst Hebrew interview at Cpl, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Cpl's products or services and be prepared to discuss how you can contribute to their success.
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